All shipping costs are the responsibility of the authorized dealer.
Unless a specific carrier is requested, we will choose the carrier (USPS or FedEx) that offers the best rate for your shipping destination.
Most packages will have a shipment tracking number. Feel free to contact us at 877-445-5228 or via email at firstname.lastname@example.org and we will be happy to provide you with tracking details.
All products are carefully inspected and packed before leaving our facility. Responsibility for the safe delivery of packages is assumed by the carrier at the time of shipment.
Claims for loss or damage during shipment should be made with the delivery carrier so it is important that you check you packages as soon you can after delivery as the carrier may have time limits on filing damage claims.